PALFREYMAN

VENTURES

Business Process Management - useful but short three-minute overview video.
process.st - Top 10 business processes - handy guide / checklist to the team common processes with checklists for what to expect from them.
DTHR - Process modelling and mapping - 11 page practical guide covering the basic principles of BPM at an accessible and useful level.
What are business operations - overview with examples in different industries.
Business Operations - why you need it, and why eventually you won’t Business Operations (Bizops for short) has inexorably become a thing at certain kinds of companies.
Guide for successful business operations - all organisations, regardless of industry, size, or maturity, have a set of foundational activities required to run the business — often called business operations. Successfully managing your business operations requires juggling many moving parts across multiple groups. You need diligent maintenance, well-informed strategic planning, and disciplined execution to succeed.
Product Process Matrix - overview of this method of analysing operations, originally credited to Hayes & Wheelwright and published in HBR.